Comparison of ERP’s Software Qualities in Airlines Industries Using Delone Model by AHP Method

Bura Sabiha Kelek


Software system qualities at Enterprise Resource Planning (ERP) play an important role in the business sector. The aim of this study is to determine if airline companies are successfull in application of ERT. Here likert scales are utilized and analyzed by means of the Analytic Hierarchy Process (AHP). Accordingly, two regardable airline companies in Turkey with 60 workers from pre and up positions are participated in the questionnary process of this research. According to the comparison results, strong and weak aspects of theses companies based on their different software systems are found to be as preferenced priorities in aviation sector competition.


ERP, Implementation, Aviation Sector, Software System, Delone Model, AHP

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Journal of Industrial Policy and Technology Management is licensed under a Attribution-NonCommercial 4.0 International (CC BY-NC 4.0).

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